Refund & Cancellation Policy
Last Updated: September 25, 2026
Thank you for purchasing from JyotiSmarg.
Because our products are primarily digital e-books and electronically delivered content, the following Refund & Cancellation Policy applies.
1. Digital Products
Our products are digital goods that may be delivered electronically immediately or shortly after successful payment.
Once a digital product has been purchased and access to the product or download has been provided, the purchase is generally non-refundable and non-cancellable.
This is because digital products can be copied, downloaded, accessed, and retained electronically.
2. Refunds
Refunds will generally not be provided for:
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Change of mind after purchase
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Accidental purchase
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Failure to read the product description before purchasing
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Lack of expected results
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Personal disagreement with the content
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Failure to follow the suggested remedies
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Different personal expectations regarding astrology or remedies
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Purchasing the wrong product
3. Damaged, Corrupted, or Inaccessible Digital Product
If the purchased e-book is technically defective, corrupted, or you are unable to access the product because of a technical issue attributable to JyotiSmarg, please contact us.
We will make reasonable efforts to resolve the issue by providing a replacement file, a new download link, or another appropriate solution.
4. Duplicate Payments
If you have accidentally made the same payment more than once for the same product, please contact us with the relevant transaction details.
After verification, we may process the applicable duplicate-payment refund.
5. Unauthorized Transactions
If you believe that a transaction was made without your authorization, contact us as soon as possible at:
We may request transaction information to investigate the matter.
6. Refund Requests
Where a refund is considered applicable under this policy or required by applicable law, please email:
Please include:
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Name used for the purchase
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Email address used for the order
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Order number
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Product name
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Transaction/payment details
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Reason for the request
We will review the request and respond within a reasonable period.
7. Refund Processing
Where a refund is approved, it will generally be processed through the original payment method or through another appropriate method.
The time taken for the refunded amount to appear in your account may depend on the payment provider or bank.
8. No Guaranteed Results
JyotiSmarg provides astrology-related educational and spiritual content. We do not guarantee specific outcomes from the use of any e-book, remedy, ritual, practice, or recommendation.
Therefore, a request for a refund solely because a particular personal, relationship, financial, career, health, or other expected outcome did not occur will generally not qualify for a refund.
9. Consumer Rights
Nothing in this Refund & Cancellation Policy is intended to limit any rights or remedies that cannot legally be excluded under applicable Indian law.
10. Policy Changes
JyotiSmarg may update this Refund & Cancellation Policy from time to time. Any changes will be published on this page.
11. Contact Us
For refund, cancellation, or digital-product support:
JyotiSmarg
Email: jyotismarg@gmail.com
Address: [Insert your actual business/office address]